
Meet Pepe... our official Karisma Ambassador.
He just LOVES to visit the
El Dorado & AZUL resorts. Beautiful, luxurious suites-- all with jacuzzi, 24 hour room service, all Gourmet - no buffet meals, no reservations required for dinners*, nightly entertainment, Fisher Price toys & kids club at all AZUL resorts, nightly entertainment and much more.
Follow him on Facebook for updated info, photos, sales, contests and more!
Facebook: Pepe Del Verde
Twitter: PepeDelVerde
* Except Le Chique at AZUL Sensatori
& candlelight beach dinners at all resorts.


What is Gourmet Inclusive?
Karisma's hospitality philosophy whereby every detail of a guest's stay becomes part of an experience. Quality of food, variety of services, decor and amenities - nothing is "generic"!

Gourmet services at all hotels:
Personalized champagne reception
Staff-to-room ratio: 2.3 to 1 (Competitors average .8 to 1)
Personalized concierge service - one concierge per 35 rooms
Beach and pool towel service
Romantically decorated Jacuzzis
Complete spa services
Sky Massage and body treatments
Full menu 24 hour room service
Nightly entertainment
Additional services at select properties:
Beach butler service
Pillow menus
Aromatherapy menus
Gourmet Cuisine:
A la carte (menu service) restaurants only - no reservations required!
Each hotel has unique restaurants - no two are alike
Gourmet Inclusive training for all staff
Best ingredients used - including seafood from their own fishermen and breads & pastries by their own French chef.
International standards (HACCP & Cristal Consulting) for health and food safety
Themed bars (including Agavavero Tequila Lounge - the only frozen bar in Mexico!)
Wine Spectator 2011 Awards of Excellence Premium beverages,
signature cocktails and private-label wines
Newly expanded house European wine collections include 2 sparkling, 2 white, 1 rosé & 5 red wines!

The Karisma Collection
El Dorado - Adults only luxury resort
El Dorado Royale & Casitas Royale
Over 1 mile long beachfront. Large Junior suites in 4 categories and Casita (club section) suites in 5 categories, plus 1 & 2 bedroom Presidential suites. Voted one of the top 100 spa resorts in the world.
El Dorado Seaside Suites
Small & romantic, featuring 244 rooms in 4 categories plus honeymoon suites. Voted one of the top 10 most romantic hotels
in the world. New in 2011- the Naây Spa, highlighting earth, fire & water elements.
El Dorado Maroma
Only 97 rooms in 5 categories plus 8 new 1 bedroom beach front villas. Voted top 10 best beach in the world and most romantic hotel in Mexico (2011)
AZUL- multi generational/family friendly resorts
AZUL Sensatori
10 room categories- all with jacuzzi. Highlights include the VASSA spa with new oxygen bubble treatments, and Le Chique- the molecular/artisan restaurant not to be missed. Azultios kids club, Breeze teen lounge, water park & more.
AZUL Beach
Looking great after a $21 million renovation. Features 2 new restaurants, numerous new room categories including swim-up suites, the only frozen bar in all of central America and a new wedding sky deck.
AZUL Fives
The newest of the AZUL resorts. Highlights include large 1,2 & 3 bedroom condo-suites, river pools, 5 fantastic restaurants and the only infinity pool/beach complex in the AZUL collection.
AZUL Villa Carolla
This luxurious beachfront villa has everything for a perfect getaway. 6 bedrooms, brick pizza oven, private beachfront pool & jacuzzi plus a butler.
Experience the Karisma Difference!
We're going green!
Pasión por el medio ambiente
2011 Travel Industry Gold Magellan award for best eco-friendly/green hotel company.

